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Privacy and Policy
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The Bangkok-stay.com price policy guarantees you the
lowest rates available on the internet when you make full
pre-payment over the intertnet
For your convenience, our rates are in US Dollars (US$) and
Thai Baht (THB), and include all taxes and service charges.
When you book with Bangkok-stay.com you never have
to pay more.
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Bangkok-stay.com works with a variety of travel wholesalers
who buy blocks of hotel rooms at special discounts to bring
you the absolutely lowest rates available. If you have reserved
a hotel room through Thailand Hotels Discounter and then show
us that you could book the same room for the same dates in
advance cheaper through another source, our agents will immediately
contact our supplier network. In over 97% of the cases, we
can beat that price!!
(Please note that this refers to advance reservations, and
is valid until you have given final confirmation of your reservation.
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Bangkok-stay.com
offers credit card payment directly from our web site. Our
booking system requires full payment in advance, however your
card will not be debited your selected hotel confirms the
booking. We accept payment by Visa, Mastercard, JCB and SCB.
Your credit card will be charged for your
hotel stay and will appear on your statement as a debit by
WIDE DISCOVERY LIMITED PARTNERSHIP [Bangkok-stay.com]
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Cancellation
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+21
- 14 Days before
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There
is a 5% administration charge.
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13
- 7 Days before
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There
is a 10% administration charge.
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6
- 3 Days before
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There
is a 25% charge by the hotel which we pass onto you.
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2
- 0 Days before
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The
Hotel will charge the full amount.
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Cancellations
must be made in writing, quoting the booking reference number,
either by Fax to +66 76238-887 or e-mail to info@bangkok-stay.com.
A
cancellation receipt will be sent to you with a cancellation
code number. Please do not consider your booking cancelled
until you have received the cancellation receipt.
No Show
If you do not cancel your booking and fail to check in to
the hotel, the cost of one-night's stay plus the 5% or THB500
will be charged to your credit card.
Please Note: We reserve the right
to levy full room charges for cancellations and no shows,
in instances where the hotel stipulates the same in its own
cancellation and no show policy.
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Refunds will be paid
directly to your credit card account and will be processed
in a timely manner. It can take from 10 to 45 days for payment
to reach your account, depending upon the billing cycle of
your credit card company.
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If your credit card
is rejected, we will offer you the option to send the details
of an alternative card. We can only guarantee your reservation
if you send the details of an alternative card within 36 hours.
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Reservations may be
altered for a handling fee of THB250 (approx. US$6) for reduction
in length of stay or number of rooms. There is no handling
fee for alterations requiring additional rooms or increase
in the length of stay, although such amendment are subject
to availability of rooms.
Alterations requiring refund of payment (reduction in length
of stay or number of rooms), are subject to a handling fee
equivalent to 5% or THB500 (approx. US$12), whichever is greater.
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Subject to the policy
of the hotels displayed on our website, the check-in time
is twelve noon (12:00PM) and the check-out time is twelve
noon (12:00PM)
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Wide Discovery Ltd.
Partnership sells products and services as an agent for wholesale
companies and other suppliers of services, including accommodation
and transportation services.
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Please feel free to
contact us at info@bangkok-stay.com
with any questions or comments you may have. We guarantee
a prompt reply.
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Bangkok
Hotels
